Hospitality Operations in Global World †Free Samples to Students

Question: Discuss about the Hospitality Operations in Global World. Answer: Introduction Fairmont Hotel was first opened in 1907, (Fairmont, 2017). The historical facility then developed to become the citys favorite place for most presidential visits, accommodation and political meetings, (Fairmont, 2017). This made the name Fairmont to be associated with place of occasion. This was an auspicious beginning that gave birth to the Fairmont Hotels and Resorts brand. Fairmont hotel is also known as Chateau Laurier. It has since developed to become a 4-star hotel. It is uniquely located in downtown Ottawa, just a few yards away from Byward Market, Parliament buildings, and Canadas National Gallery, (Fairmont, 2017). This location can be traced back to 1999 when Fairmont partnered with the Canadian Pacific Hotels forming a luxury hotel that holds more than sixty branches worldwide at the moment. Fairmont has majored in its commitment to growth, expanding its hospitality operations management into the global world with a number of services, projects, and existing hotels. Fairmonts main mission is to become the best luxury sites for customers, by offering the best dining and accommodation services, (Fairmont, 2017). It also aims at becoming the best destinations for conferences, weddings, and events. However, it has continued to face competition from other hotels such as Rosewood, Kempinski, The Langham Hotels and Four Seasons Hotel among others, (Owler, 2017). For a firm to be competitive in the hospitality industry, it must be able to demonstrate excellent customer service, which ranges from customer treatment, reduction of waiting time and ensuring high-quality meals and services. Customer service is a vital aspect of operations management. Therefore, proper operations management is primary to the hotel industry. The hospitality industry is faced with several political economic, technological and social factors. The international relations form a major attribute of the industrys political environment. The industry also enjoys customers from diplomatic visits, (Fairmont, 2017). The regular fluctuations in the value of the Canadian dollar form a major economic challenge to Fairmont, (Owler, 2017). The Firm also operates in different areas with varying social orientations. Technology is a major determinant of success in the hospitality industry. Most hotels use CRM to simplify their operations and Fairmont is not an exception to this. References Fairmont. (2017). Fairmont Chateau Laurier. Retrieved October 7, 2017, from Fairmont Website: https://www.fairmont.com/about-us/ourhistory/ Owler. (2017). Owler Corporation. Retrieved October 7, 2017, from Owler Web Site: https://www.owler.com/iaApp/171396/fairmont-hotels---resorts-competitors?onBoardingComplete=true